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Advanced IT Support Technician Diploma with CompTIA

The Advanced IT Support Technician Diploma is a course highly regarded by employers and arms you for a job as a network or system administrator. It helps you prove that you understand why computers behave as they do, and teaches you their language, equipping you with techniques for when they go wrong! The IT department is one of the most valuable teams in any large business and ensuring you have the very best skills, and are armed with the very best training, will stand your career in good stead.
This course enables you to get the best out of PCs, and as a result you’ll learn how to install, repair, upgrade, troubleshoot and maintain PCs, operating systems as well as basic network infrastructures. Broken down into clear segments the format of this course means you get to grips with one skill before starting on the next, and the practical exercises mean you get hands on experience during the course. You’ll be able to put what you learn into practice immediately.
Is the Diploma for me?
The Advanced IT Support Technician Diploma could be your route to a job as a network or system administrator. It’s intended for anyone in an IT role who has a responsibility for network maintenance and management, whether you’re part of an in-house IT department or work within an IT consultancy.
Many IT professionals take this Diploma to help further progress their careers and prove to employers that they have the qualifications necessary to make a real impact on the business they work in. We have many students who completed this course and went on to get a promotion.
Diploma Outline
The Advanced IT Support Technician Diploma takes you through the essentials you need to be up to speed with to operate effectively as an IT technician, adding value to the company you work for.
Within this Diploma you’ll cover:-
• Network + - This training program prepares you to become Network+ certified. Additional to the above you’ll also learn how to describe networking technologies, and basic design principles.
• Security + - This course will help you progress your IT and network administration knowledge and help you understand systems security, network infrastructure, assessments, access control and audits. Successful completion of this course means you would be well placed to go on and gain the CompTIA Security+ qualification.
• A+ - The A+ Certification course is designed to help you learn the skills enabling you to progress and gain accreditation that is both recognised and endorsed internationally by leading industry computing manufacturers and organisations. On completion of this course, you will receive a Pitman Training certification and can then decide if you wish to take the CompTIA A+ exam.
You'll then also choose an additional elective course from a list to suit your specific requirements. Please discuss the options with your Course Advisor, who will also be able to advise you regarding fees for the CompTIA exams.
How long will it take?
This Diploma is anticipated to take about 10 weeks, based on full time study of 20 - 30 hours per week, but it’s up to you how long you take to work through it. Broken down into modules, you can do the course at your own pace, fitting it into your life where possible. Working your way through the course on your own PC, you can fit training in around your life, learning from home or work, or you can choose to take the course at one of our local centres - it’s totally up to you.
Study Options
Our Advanced IT Support Technician Diploma with CompTIA is part of our distance learning range – all of which can be accessed online. This means you can study:-
• In centre, with our friendly course advisors available for support and guidance as and when you need it.
• At home or from work – with support via email or telephone during working hours.
• On a blended mix – in-centre for the modules you need help with, at home or from work for those you are gliding through.
Once you’ve decided to go ahead, just call in to one of our training centres or phone them on 1800 532632. They will arrange for you to have an induction to show you around the system and talk you through how our online training works. You can then enrol and get started.

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